Terms and Conditions

Welcome to the Blue Lavandarias website (https://www.bluelavandarias.pt/).
By accessing and using this website, the user agrees to comply with these Terms and Conditions.

We recommend that you read them carefully. If you do not agree to these terms, you should immediately cease using the website.


1. general information
1.1 This website is operated by Blue Lavandarias, with registered offices at Rua Teresa Ramalho Ortigão, 82 B, 8000-312, Faro, Portugal.
1.2 For any questions relating to the use of this website, please contact us at:
E-mail: miguel.martins@bluelavandarias.pt
Telephone: (+351) 914 153 100* *calls to national mobile network

2. Services offered
2.1. The website provides information on Blue Lavandarias' self-service and traditional laundry services, including:
Launderette locations and opening hours.
Prices (subject to change) and capacity of washing and drying machines.
Contact forms for requests for additional information.
Gallery of images and descriptions of the services provided at the different locations.

2.2 Requests for quotes: For certain services, such as cleaning special items or larger volumes, we recommend that customers request a quote directly from our traditional launderette for a quicker and more detailed response. However, it is also possible to request quotes via e-mail to miguel.martins@bluelavandarias.pt.


3. Use of the website

3.1. By using this website, the user undertakes to:
Do not violate any applicable legal or regulatory norms.
Do not use the website to disseminate malicious content, jeopardise its operation or compromise the security of third parties.
Do not copy, reproduce, modify or distribute any content from this website without proper authorisation.

3.2 Blue Lavandarias reserves the right to restrict or suspend access to users who do not comply with these Terms and Conditions.


4. Intellectual property

4.1 All content on this website, including but not limited to text, images, graphics, logos and icons, is the property of Blue Lavandarias or its licensors, and is protected by copyright and other intellectual property laws.

4.2. The user has no right to use, modify, distribute, copy or reproduce any content of the website without express authorisation.


5. Personal Data Protection

5.1. The collection and processing of users' personal data follows the rules established by our Privacy and Cookies Policy.

5.2 The data provided by users will be used in accordance with the consent obtained on the website forms.
There are two consent options:
Compulsory Consent: For the storage of personal data in accordance with the Terms and Conditions and the Privacy and Cookies Policy.
Optional Consent: To share data for the purposes of marketing communications.


6. Cookie Policy

6.1 This website uses cookies to improve the browsing experience and personalise the content displayed. For more information on the cookies used, please consult our Privacy and Cookies Policy.

6.2 The user can accept all cookies or personalise their preferences in the consent banner displayed when entering the website.

6.3 The user can, at any time, change their cookie preferences in the browser settings or via the consent banner.


7. Data Collection and Utilisation

7.1. The data collected on the website is intended for:
Processing applications and newsletter subscriptions.
Improving the browsing experience by analysing data (Google Analytics, Clarity).
Carrying out advertising and remarketing campaigns on platforms such as Google Ads and Meta Ads.

7.2 Marketing campaigns are only carried out on the basis of the consent provided by the user.


8. Data Sharing

8.1. User data may be shared with the following organisations:
Third-party platforms: Used to analyse traffic and marketing campaigns, such as Google Analytics, Google Ads, Meta Ads, Clarity, among others.

8.2 Blue Lavandarias undertakes not to share users' personal data with third parties for commercial or marketing purposes without the user's explicit consent.


9. Prices and quotes
9.1 The prices provided on the website are subject to change and may not always be up to date. We recommend that customers contact the launderette directly to obtain the most accurate and up-to-date information.
9.2 For services that do not have fixed prices, such as cleaning special items or larger volumes, customers can request quotes directly from the laundry or by e-mailing miguel.martins@bluelavandarias.pt.

10. Responsibility
10.1 Blue Lavandarias endeavours to ensure that the information on the website is correct and up-to-date. However, we cannot guarantee total freedom from errors or omissions.
10.2 Blue Lavandarias shall not be liable for any direct, indirect or consequential damages resulting from the use or inability to use this website.
10.3 Blue Lavandarias does not guarantee that the website will always be accessible or that it will function without interruption or error.

11. Links to Third Party Websites
11.1 The website may contain links to third-party websites over which Blue Lavandarias has no control.
11.2 Blue Lavandarias is not responsible for the content, privacy policies or practices of third party websites. You access these links at your own risk.

12. Modifications to the Terms and Conditions
12.1 Blue Lavandarias reserves the right to modify these Terms and Conditions at any time. Any changes will take effect from the moment they are published on the website.
12.2 We recommend that users regularly review the Terms and Conditions to stay informed of any changes.
13. Dispute resolution
13.1 In the event of a dispute, the user may resort to the Consumer Conflict Arbitration Centre (https://www.cniacc.pt/), in accordance with the applicable legislation in Portugal.
13.2 These Terms and Conditions are governed by Portuguese law. For any question or dispute arising in connection with the use of the website, the jurisdiction of the District Court of Faro shall be competent.

14. Contact
14.1 For any questions or requests regarding these Terms and Conditions or the use of personal data, please contact us via the following means:
E-mail: miguel.martins@bluelavandarias.pt
Telephone: (+351) 914 153 100*
Address: Rua Teresa Ramalho Ortigão, 82 B, 8000-312, Faro, Portugal.
*calls to national mobile network


15. Acceptance of Terms and Conditions

15.1 By using this website, you declare that you have read, understood and accepted these Terms and Conditions in full.