Terms and Conditions

Welcome to Blue Lavandarias' website (https://www.bluelavandarias.pt/).
By accessing and using this website, the user agrees to comply with these Terms and Conditions.

We recommend that you read them carefully. If you do not agree with these terms, you should immediately stop using the website.


1. General Information:
1.1. This website is operated by Blue Lavandarias, with its registered office at Rua Teresa Ramalho Ortigão, 82 B, 8000-312, Faro, Portugal.
1.2. For any questions related to the use of this website, please contact us at:
Email: miguel.martins@bluelavandarias.pt
Telephone: (+351) 914 153 100* *Calls to the national mobile network


2. Services Offered
2.1. The website provides information about Blue Lavandarias’ self-service and traditional laundry services, including:
Locations and opening hours of the laundries.
Price lists (subject to change) and the capacity of washing and drying machines.
Contact forms for requests for additional information.
Image galleries and descriptions of the services provided at the different locations.

2.2. Quotation Requests: For certain services, such as cleaning special items or larger volumes, we recommend that customers request a quotation directly at our traditional laundry for a faster and more detailed response. However, quotations may also be requested by email at miguel.martins@bluelavandarias.pt.


3. Use of the Website

3.1. By using this website, the user undertakes to:
Not violate any applicable legal or regulatory provisions.
Not use the website to distribute malicious content, impair its operation or compromise the security of third parties.
Not copy, reproduce, modify or distribute any content from this website without proper authorisation.

3.2. Blue Lavandarias reserves the right to restrict or suspend access for users who fail to comply with these Terms and Conditions.


4. Intellectual Property

4.1. All content on this website, including but not limited to texts, images, graphics, logos and icons, is the property of Blue Lavandarias or its licensors and is protected by copyright and other intellectual property laws.

4.2. Users are not entitled to use, modify, distribute, copy or reproduce any content from the website without express authorisation.


5. Personal Data Protection

5.1. The collection and processing of users’ personal data comply with the rules set out in our Privacy and Cookies Policy.

5.2. The data provided by users will be used in accordance with the consent given in the website forms.
There are two types of consent:
Mandatory consent: For the storage of personal data in accordance with the Terms and Conditions and the Privacy and Cookies Policy.
Optional consent: For the sharing of data for marketing communications purposes.


6. Cookies Policy

6.1. This website uses cookies to improve the browsing experience and personalise the content presented. For more information about the cookies used, please refer to our Privacy and Cookies Policy.

6.2. Users may accept all cookies or customise their preferences via the consent banner displayed when entering the website.

6.3. Users may change their cookie preferences at any time through their browser settings or via the consent banner.


7. Data Collection and Use

7.1. Data collected on the website is used for:
Processing applications and newsletter subscriptions.
Improving the browsing experience through data analysis (Google Analytics, Clarity).
Carrying out advertising and remarketing campaigns on platforms such as Google Ads and Meta Ads.

7.2. Marketing campaigns are carried out solely on the basis of the consent provided by the user.


8. Data Sharing

8.1. Users’ data may be shared with the following entities:
Third-party platforms: Used for traffic analysis and marketing campaigns, such as Google Analytics, Google Ads, Meta Ads, Clarity, among others.

8.2. Blue Lavandarias undertakes not to share users’ personal data with third parties for commercial or marketing purposes without the user’s explicit consent.


9. Price Lists and Quotations
9.1. The price lists available on the website are subject to change and may not always be up to date. We recommend that customers contact the laundry directly to obtain the most accurate and up-to-date information.
9.2. For services without fixed prices, such as cleaning special items or larger volumes, customers may request quotations directly at the laundry or by email at miguel.martins@bluelavandarias.pt.


10. Liability
10.1. Blue Lavandarias makes every effort to ensure that the information on the website is accurate and up to date. However, we cannot guarantee that it is entirely free from errors or omissions.
10.2. Blue Lavandarias shall not be liable for any direct, indirect or consequential damages arising from the use of, or inability to use, this website.
10.3. Blue Lavandarias does not guarantee that the website will always be available or that it will operate without interruptions or errors.


11. Links to Third-Party Websites
11.1. The website may contain links to third-party websites over which Blue Lavandarias has no control.
11.2. Blue Lavandarias is not responsible for the content, privacy policies or practices of third-party websites. Users access such links at their own risk.


12. Amendments to the Terms and Conditions
12.1. Blue Lavandarias reserves the right to amend these Terms and Conditions at any time. Any changes will take effect from the moment they are published on the website.
12.2. We recommend that users regularly review the Terms and Conditions to stay informed of any changes.
13. Dispute Resolution
13.1. In the event of a dispute, users may refer the matter to the Consumer Dispute Arbitration Centre (https://www.cniacc.pt/), in accordance with the applicable legislation in Portugal.
13.2. These Terms and Conditions are governed by Portuguese law. For any matter or dispute arising from the use of the website, the courts of the District of Faro shall have jurisdiction.


14. Contact Details
14.1. For any questions or requests relating to these Terms and Conditions or the use of personal data, please contact us through the following channels:
Email: miguel.martins@bluelavandarias.pt
Telephone: (+351) 914 153 100*
Address: Rua Teresa Ramalho Ortigão, 82 B, 8000-312, Faro, Portugal
*calls to the national mobile network


15. Acceptance of the Terms and Conditions

15.1. By using this website, the user declares that they have read, understood and fully accepted these Terms and Conditions.